Claymore vs Hotjar

Hotjar is great for UX feedback and surveys. Claymore is built for debugging and understanding why users struggle — with full technical context.

Quick Summary

Choose Hotjar if you need surveys, feedback widgets, and UX heatmaps for design decisions. Choose Claymore if you need to debug issues, understand errors, and connect user behavior to technical problems — especially if you're a developer or technical PM.

Feature
Claymore
Hotjar
Session Replays
Full session replay with console logs, network requests, and events
Session replays focused on UX/heatmaps
Console Logging
Full JavaScript console capture (errors, warnings, logs)
Limited or no console logging
Network Requests
XHR/Fetch logging with timing and response metadata
Not available
AI Analysis
Natural language search: "Find sessions with checkout errors"
Hotjar Sense (AI summaries, limited search)
SDK Size
<20KB gzipped loader
~50-80KB
Privacy Masking
3 levels: Light, Standard, Strict
Basic text masking
Target User
Developers + Product teams
UX designers + Marketers
Pricing (Entry)
Free: 5,000 sessions/mo, Paid from $39/mo
Free: Limited sessions, Paid from ~$32/mo

When to Choose Claymore

  • You need to see console errors alongside user actions
  • Your team includes developers who debug production issues
  • You want to search sessions by technical criteria (errors, slow responses)
  • You need a lightweight SDK that won't impact performance
  • You want unified video + logs + events in one timeline

When to Choose Hotjar

  • You primarily need user feedback and surveys
  • Your focus is UX design and visual heatmaps
  • You don't need technical debugging context
  • You want established market presence with extensive integrations

The Developer Perspective

Hotjar was built for marketers and UX designers. When a bug report comes in, you can see what the user did — but not what went wrong technically. You'll still need to check Sentry, dig through logs, and piece together the story.

Claymore gives you the complete picture. When support says "User X had an issue at checkout," you search for their session and see: the replay, the console error, the failed API call, and the exact timestamp. One tool, one truth.

See the difference for yourself

Start with our free plan. 5,000 sessions/month, full features, no credit card required.

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